Grand Hotel a Villa FeltrinelliGrand Hotel a Villa Feltrinelli
Gargnano (BS) | Italy

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privacy & legals

PRIVACY POLICY

INFORMATION* ON THE PROCESSING OF PERSONAL DATA pursuant to Articles 13/14 of the “General Data Protection Regulation” (GDPR), Regulation UE 2016/679

 

Dear Guest,

The company VILLA FELTRINELLI SRL Unipersonale registered office in Gargnano (BS), Via Rimembranza 38-40, (VAT n. 02177040983), as Data Controller wishes to inform you on the use of your personal data that is provided for your reservation and stay at the hotel.

Pursuant to Articles 13 & 14 Regulation EU 2016/679 we inform you that the personal data provided will be processed in compliance with the provisions of the law.

The personal data provided (personal information, contact details, address details, e-mail address, telephone/mobile details, credit card details, preferences and interests, etc.) will be processed according to the principles of accuracy, legality, transparency and preservation of confidentiality.

 

1) Reservations and managing your stay at the hotel

We inform you that the personal data provided is to manage your reservation and/or requests in relation to your stay before/or during in our hotel and will be processed to supply the required services.

The legal basis for this processing resides in the requirement to meet contractual and/or pre-contractual obligations in accordance with Article 6 (1)(b) of Regulation UE 2016/679, and the need to conform to legal obligations contained in Article 6 (1)(c). We inform you that the provision of this personal data is indispensable to provide the hotel services requested, and if you choose not to provide the personal data the company will not be able to fully and/or partially provide the services requested.

Personal data ex. Art. 2 (1) Reg. UE 2016/679 provided will be processed with IT-based tools and/or processed manually for the time period necessary for the performance of a contract and/or legal obligations.

 

2) Conservation of Personal Data for 5 years for return guests (optional)

In order to provide the highest standards and services required for our return guests, with your authorization, VILLA FELTRINELLI SRL Unipersonale can process your personal data provided (ex. Art. 4 (1) Reg. UE 2016/679) related to your stay for a period of 5 years from your last check-out. This authorization allows us to handle your future requests referring to a previous stay in our hotel.

The consent is optional and should you wish not to authorize the conservation of your personal data, this data will be cancelled referring to the terms in point 1) and the company will not be able to retrieve the data cancelled.

The legal basis for the processing is represented by your express consent by signing the form during check-in.

You are entitled at any time, upon written request, to withdraw your consent to the activities mentioned in point 2) to the contact details of the data controller as specified below in this policy notice.

In accordance with the law any data processed before withdrawal of consent shall be made safe.

 

Further information and clarifications pertaining to the processing mentioned in point 1) and in point 2) are provided below:

-Personal data provided will not be processed through automated means, and will not be circulated generally, but may be disclosed to or come to the knowledge of trained members of staff and/or service providers and external partners collaborating with the company either as data processors or as independent controllers and may include:

  •           Companies, firms and/or contractors engaged to process and manage personal data;
  •           Companies, firms and/or contractors engaged in consultancy and/or technical, company, IT management;
  •           Other parties to whom it is necessary to pass data in order to fullfill the contractual relationship and/or to meet legal requirements.

You are entitled to ask the Data Controller (VILLA FELTRINELLI SRL Unipersonale) to access your personal data, rectification, erasure, restriction of processing and you have the right to object to the processing of personal data and exercise your right to data portability. These rights may be exercised as provided for in Articles 15,16,17,18,20,21 Regulation UE 2016/679, which we have included attached to this policy notice.

All these rights or clarifications may be exercised by contacting the Data Controller company (as indicated above), you may also object to the supervisory authority established by Italian Law.

 

If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the Data Controller (VILLA FELTRINELLI SRL Unipersonale) the legal representative in Gargnano (BS), Via Rimembranza 38-40, or telephone +39 0365 798000 or email management@villafeltrinelli.com

  

*This information complements and completes sections already known to the person.

  

EXTRACT FROM EU REGULATION 679/2016

Art. 15 GDPR Right of access by the data subject The data subject shall have the right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed, and, where that is the case, access to the personal data and the following information: a) the purposes of the processing; b) the categories of personal data concerned; c) the recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations; d) where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period; e)the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing; f) the right to lodge a complaint with a supervisory authority; g) where the personal data are not collected from the data subject, any available information as to their source; h) the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.Where personal data are transferred to a third country or to an international organisation, the data subject shall have the right to be informed of the appropriate safeguards pursuant to Article 46 relating to the transfer.1The controller shall provide a copy of the personal data undergoing processing. 2For any further copies requested by the data subject, the controller may charge a reasonable fee based on administrative costs. 3Where the data subject makes the request by electronic means, and unless otherwise requested by the data subject, the information shall be provided in a commonly used electronic form. The right to obtain a copy referred to in paragraph 3 shall not adversely affect the rights and freedoms of others.

Art. 16 GDPR Right to rectification The data subject shall have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

Art. 17 GDPR Right to erasure (‘right to be forgotten’) 1.The data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies: a) the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; b) the data subject withdraws consent on which the processing is based according to point (a) of Article 6(1), or point (a) of Article 9(2), and where there is no other legal ground for the processing; c) the data subject objects to the processing pursuant to Article 21(1) and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2); d) the personal data have been unlawfully processed; e) the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject; f) the personal data have been collected in relation to the offer of information society services referred to in Article 8(1). 2.Where the controller has made the personal data public and is obliged pursuant to paragraph 1 to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copy or replication of, those personal data. 3.Paragraphs 1 and 2 shall not apply to the extent that processing is necessary: a) for exercising the right of freedom of expression and information; b) for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; c) for reasons of public interest in the area of public health in accordance with points (h) and (i) of Article 9(2) as well as Article 9(3); d)for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) in so far as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of that processing; or e) for the establishment, exercise or defence of legal claims.

Art. 18 GDPR Right to restriction of processing 1.The data subject shall have the right to obtain from the controller restriction of processing where one of the following applies: a) the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data; b) the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead; c) the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims; d) the data subject has objected to processing pursuant to Article 21(1) pending the verification whether the legitimate grounds of the controller override those of the data subject. 2. Where processing has been restricted under paragraph 1, such personal data shall, with the exception of storage, only be processed with the data subject’s consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. 3.A data subject who has obtained restriction of processing pursuant to paragraph 1 shall be informed by the controller before the restriction of processing is lifted.

Art. 20 GDPR Right to data portability 1.The data subject shall have the right to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where: a) the processing is based on consent pursuant to point (a) of Article 6(1) or point (a) of Article 9(2) or on a contract pursuant to point (b) of Article 6(1); and b) the processing is carried out by automated means. 2.In exercising his or her right to data portability pursuant to paragraph 1, the data subject shall have the right to have the personal data transmitted directly from one controller to another, where technically feasible. 3. The exercise of the right referred to in paragraph 1 of this Article shall be without prejudice to Article 17. 2That right shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller. 4. The right referred to in paragraph 1 shall not adversely affect the rights and freedoms of others.

Art. 21 GDPR Right to object 1.The data subject shall have the right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her which is based on point (e) or (f) of Article 6(1), including profiling based on those provisions. 2The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims. 2.Where personal data are processed for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing, which includes profiling to the extent that it is related to such direct marketing. 3. Where the data subject objects to processing for direct marketing purposes, the personal data shall no longer be processed for such purposes. 4. At the latest at the time of the first communication with the data subject, the right referred to in paragraphs 1 and 2 shall be explicitly brought to the attention of the data subject and shall be presented clearly and separately from any other information. 5. In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, the data subject may exercise his or her right to object by automated means using technical specifications. 6.Where personal data are processed for scientific or historical research purposes or statistical purposes pursuant to Article 89(1), the data subject, on grounds relating to his or her particular situation, shall have the right to object to processing of personal data concerning him or her, unless the processing is necessary for the performance of a task carried out for reasons of public interest.